Cost €4. Free on orders above €50
Countries: Greece
Cost €5. Free on orders above €100
Countries: Bulgaria, Cyprus
Cost €8. Free on orders above €100
Countries: Romania
Cost €15. Free on orders above €100
Countries: Austria, Vatican, Belgium, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Italy, Spain, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czechia, Finland
Cost €18. Free on orders above €100
Countries: Albania, Andorra, Bosnia and Herzegovina, North Macedonia, Gibraltar, Guernsey, Greenland, Switzerland, Iceland, Canary Islands, Kosovo, Liechtenstein, Montenegro, Faroe Islands, Norway, San Marino, Serbia, Jersey, Turkey
Cost €21. Free on orders above €100
Countries: Egypt, Algeria, United Arab Emirates, USA, Jordan, Israel, Canada, Qatar, Kuwait, Lebanon, Libya, Morocco, Mexico, Bahrain, Oman, Ukraine, Saudi Arabia, Tunisia
Cost €24. Free on orders above €100
Countries: Vietnam, Japan, India, Indonesia, Cambodia, China, South Korea, North Korea, Laos, Macau, Malaysia, Maldives, Bangladesh, Bhutan, Brunei, Myanmar, Nepal, Pakistan, Singapore, Sri Lanka, Taiwan, Thailand, Philippines, Hong Kong
Cost €30. Free on orders above €100
Countries: Saint Barthelemy, Saint Vincent, Saint Helena, Saint Eustatius, Saint Kitts, Saint Lucia, Saint Martin, Azerbaijan, Ethiopia, Ivory Coast, American Samoa, East Timor, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Afghanistan, Haiti, Vanuatu, Venezuela, Bermuda, Bolivia, Brazil, French Guiana, Georgia, Gambia, Gabon, Ghana, Guam, Guadeloupe, Guatemala, Guyana, Guinea, Equatorial Guinea, Guinea-Bissau, Grenada, Dominica, Dominican Republic, El Salvador, Eritrea, Zambia, Zimbabwe, Iran, Iraq, Kazakhstan, Cameroon, Central African Republic, Kenya, Cayman Islands, Kiribati, Colombia, Comoros, Congo, Zaire, Costa Rica, Cuba, Cook Islands, Curacao, Kyrgyzstan, Lesotho, Belarus, Liberia, Mayotte, Malawi, Mali, Mariana Islands, Marshall Islands, Martinique, Mauritius, Mauritania, Micronesia, Mongolia, Mozambique, Moldova, Montserrat, Barbados, Bahamas, Belize, Benin, Bonaire, Botswana, Burkina Faso, Burundi, Namibia, Nauru, New Zealand, New Caledonia, Nevis, Falkland Islands, Niger, Nicaragua, Niue Islands, South Sudan, South Africa, Honduras, Uganda, Uzbekistan, Uruguay, Palau, Panama, Papua New Guinea, Paraguay, British Virgin Islands, US Virgin Islands, Peru, Puerto Rico, Cape Verde, Reunion Islands, Rwanda, Russia, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Northern Somalia, Eswatini, Sudan, Suriname, Syria, Tanzania, Tajikistan, Tahiti, Jamaica, Djibouti, Togo, Tonga, Tuvalu, Turkmenistan, Turks and Caicos, Chad, Trinidad and Tobago, Yemen, Fiji, Chile
Reverse Osmosis KALYS:
It has anti-flood protection. If for some reason water is gathered due to a water leak, then the system automatically stops working. This system is connected before the water enters the system. Its operation is quite simple: The flood protection system is armed with a special compressed material (like pressed cotton) which, when inflated, pushes the trigger upwards. Once the trigger is thrown up then it immediately cuts the water supply to reverse osmosis.
Filtering stages:
In the first stage the water passes through the polypropylene (PP) penetration filter 10 μ (1 μm = 1 millimeter). At this stage, dirt, dirt, rust and sludge are retained. This filter protects the activated carbon filters in the next stages of water filtration.
In the second stage the water is filtered from the granular activated carbon filter. This filter reduces chlorine, chloroform, unpleasant taste, odor and various chemicals.
In the third stage, the water is filtered from the compact activated carbon filter with a permeability of 0.5 microns. This filter reduces chlorine, organic volatile compounds (VOCs), organic chemicals, unpleasant taste and odor, suspended particles, turbidity, sand, rust and other pollutants that contaminate water.
The fourth stage of this filter is the reverse osmosis membrane. The membrane has a permeability of 0.0001 microns. Here, the salts, nitrates, chromium, male, poisons, microbes and bacteria are filtered. The water is then stored in the tank. Once you open the tap, the water will go through the fifth and final filtration stages. The membrane production is 75GPD (gallons per day, i.e. 284L).
After the fourth stage the water is stored in the tank. But when you open the tap and draw water from the tank, then the water passes through the fifth stage, which is an anti-microbial carbon filter impregnated with bistrostatal silver (NANO SILVER). This stage is also used as a flavor enhancer as water from reverse osmosis has a fairly "dry" flavor.
Reverse osmosis technology is currently the best water filtration technology in the world. It consists of areas with very difficult water (salts, heavy metals, carcinogens, arsenic etc).
We have our own technicians in Athens, Thessaloniki, Piraeus, and Larisa. In these areas, we offer free installation for all filters over €100; for other products, our fees are always friendly. For other regions, please contact us and we’ll find the best solution for you.
Our technicians visit your location by appointment, at a day and time that suits you. During the visit, they measure your water pressure, show you how to change the filters, provide information about the device and replacement parts, and answer any questions you may have.
If you choose to install the filter yourself: Every device comes with detailed instructions, and we have made installation videos for all our filters, available on each product page. If you need help, just call us and an experienced technician will guide you step-by-step over the phone.
Headquarters: 34 Patriarchou Grigoriou E, PC 54248, Thessaloniki, +30 2310 383 588
Thessaloniki Store: 34 Patriarchou Grigoriou E, PC 54248, Thessaloniki, +30 2310 383 588
Athens Store (Nea Ionia): 216 Irakleiou Avenue, PC 14231, Nea Ionia, Attica, +30 210 27 55 681
Piraeus Store: 69 Grigoriou Lambraki, PC 18532, Piraeus, +30 210 411 6497
Larisa Store: 12 Megalou Alexandrou, PC 41222, Larisa, +30 2410 53 90 83
Opening hours: Monday to Friday 09:00–21:00 | Saturday 09:00–17:00
The replacement filters included in your package are suitable for most areas of Greece, but your device is also compatible with many other filter types. On each product page, you’ll find all available replacement filters with photos, summaries, and links for more details. If you’re not sure which filter is best for your area, simply contact us—we’ll be happy to help!
This depends on your available kitchen space and your needs. Countertop filters can be connected by yourself in seconds, but they take up space on the counter. Under-sink filters save counter space but usually require installation by a technician or plumber.
If your problem is just taste or odor, a single filter is enough. If you also have sediment, you need a double filter—first stage for sediment, second for carbon. If you have limescale, sediment, and bad taste, a triple filter is recommended. For wells, islands, or very challenging water, we suggest a reverse osmosis filter. If you’re not sure, just contact us!
Leave it to us! We’ll call you when it’s time to change your filter.
We stock all spare parts for every device we sell.
Under-sink filters: The warranty covers the plastic housings (provided water pressure does not exceed device limits). Faucets and metal parts are covered for 2 years; stainless steel bases for 10 years.
Countertop filters: The warranty covers plastic parts; the faucet and diverter are covered for 2 years.
Tap filters: All plastic parts are covered for 10 years; diverter for 2 years.
Shipping: If your product arrives damaged, we’ll replace it at no cost.
Warranty conditions: Please use and maintain your filter as instructed, and change cartridges on time, using cartridges from Primato or an authorized retailer.
We supply all spare parts, including wrenches—just let us know what you need.
Absolutely! Just call us or visit one of our stores—we’re happy to assist you.
No problem! Call us while you’re at your computer and we’ll guide you step by step.
Usually, delivery is the next or the following business day.
Yes. If your water quality or needs change, we’ll help you choose the right cartridge.
Primato has operated successfully since 2008, constantly expanding our network and improving services to serve you throughout Greece.
Below the "Add to Cart" button you’ll find a link for "SHIPPING AND PAYMENT COST" with full details. For orders over €50, shipping is free. For smaller orders, the shipping cost is €2.5. You can choose from various courier companies.
Payment methods: We accept all cards (credit, debit, prepaid), cash on delivery, bank transfer, PayPal, and in-store payment. Choose what’s best for you during checkout.
Returns & Exchanges: If you change your mind, you can return any product within 14 days as long as it’s in its original condition and packaging. Your money will be refunded promptly. For more information, contact us or see our full return policy on our website.
We are a Greek company with warehouses and stores in Athens, Thessaloniki, Piraeus, Larisa, and our headquarters in Thessaloniki. We’re always here for you, before and after your purchase, answering all your questions. We guarantee high-quality products, fast service, up to 10 years’ warranty, and full spare parts availability. We are official distributors of major companies and also manufacture filters in Sindos, Thessaloniki, certified to ISO 9001:2015.
Our experience, expertise, ongoing staff training, and excellent customer service are just a few reasons to trust us. We are always by your side, all year round, and every customer is unique to us.
For any questions we haven’t answered here, contact us at:
+30 2310 383 588 (Thessaloniki & Headquarters), +30 210 27 55 681 (Athens), +30 210 411 6497 (Piraeus), +30 2410 53 90 83 (Larisa).
We’ll be delighted to assist you!
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Instructions: Add the filter in your cart. Then, from the cartridges below, add as many as you wish. You will automatically get a 20% discount on checkout.
Instructions: Add the filter to your cart. Then, select one of the taps shown here. Automatically, € 25 will be deducted, which is the cost of the DELUXE 101 tap normally included in the package.
Trusted by over 50,000 families!
Worldwide product delivery by courier! Free shipping for orders over €50 or €100, depending on the country.
Our products are certified with International and European standards.
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