Cost €4. Free on orders above €50
Countries: Greece
Cost €5. Free on orders above €100
Countries: Bulgaria, Cyprus
Cost €8. Free on orders above €100
Countries: Romania
Cost €15. Free on orders above €100
Countries: Austria, Vatican, Belgium, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Italy, Spain, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czechia, Finland
Cost €18. Free on orders above €100
Countries: Albania, Andorra, Bosnia and Herzegovina, North Macedonia, Gibraltar, Guernsey, Greenland, Switzerland, Iceland, Canary Islands, Kosovo, Liechtenstein, Montenegro, Faroe Islands, Norway, San Marino, Serbia, Jersey, Turkey
Cost €21. Free on orders above €100
Countries: Egypt, Algeria, United Arab Emirates, USA, Jordan, Israel, Canada, Qatar, Kuwait, Lebanon, Libya, Morocco, Mexico, Bahrain, Oman, Ukraine, Saudi Arabia, Tunisia
Cost €24. Free on orders above €100
Countries: Vietnam, Japan, India, Indonesia, Cambodia, China, South Korea, North Korea, Laos, Macau, Malaysia, Maldives, Bangladesh, Bhutan, Brunei, Myanmar, Nepal, Pakistan, Singapore, Sri Lanka, Taiwan, Thailand, Philippines, Hong Kong
Cost €30. Free on orders above €100
Countries: Saint Barthelemy, Saint Vincent, Saint Helena, Saint Eustatius, Saint Kitts, Saint Lucia, Saint Martin, Azerbaijan, Ethiopia, Ivory Coast, American Samoa, East Timor, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Afghanistan, Haiti, Vanuatu, Venezuela, Bermuda, Bolivia, Brazil, French Guiana, Georgia, Gambia, Gabon, Ghana, Guam, Guadeloupe, Guatemala, Guyana, Guinea, Equatorial Guinea, Guinea-Bissau, Grenada, Dominica, Dominican Republic, El Salvador, Eritrea, Zambia, Zimbabwe, Iran, Iraq, Kazakhstan, Cameroon, Central African Republic, Kenya, Cayman Islands, Kiribati, Colombia, Comoros, Congo, Zaire, Costa Rica, Cuba, Cook Islands, Curacao, Kyrgyzstan, Lesotho, Belarus, Liberia, Mayotte, Malawi, Mali, Mariana Islands, Marshall Islands, Martinique, Mauritius, Mauritania, Micronesia, Mongolia, Mozambique, Moldova, Montserrat, Barbados, Bahamas, Belize, Benin, Bonaire, Botswana, Burkina Faso, Burundi, Namibia, Nauru, New Zealand, New Caledonia, Nevis, Falkland Islands, Niger, Nicaragua, Niue Islands, South Sudan, South Africa, Honduras, Uganda, Uzbekistan, Uruguay, Palau, Panama, Papua New Guinea, Paraguay, British Virgin Islands, US Virgin Islands, Peru, Puerto Rico, Cape Verde, Reunion Islands, Rwanda, Russia, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Northern Somalia, Eswatini, Sudan, Suriname, Syria, Tanzania, Tajikistan, Tahiti, Jamaica, Djibouti, Togo, Tonga, Tuvalu, Turkmenistan, Turks and Caicos, Chad, Trinidad and Tobago, Yemen, Fiji, Chile
The UV spectrum is divided into four parts: UVA (315 nm to 400 nm), UVB (280 nm to 315 nm), UVC (200 nm to 280 nm) and UV Vacuum (100 nm to 200 nm). Reduced wavelengths correspond to higher frequency radiation and more energy per photon.
UVC radiation refers to wavelengths less than 280 nm. These wavelengths are completely absorbed by our atmosphere and no natural UVC radiation reaches the earth's surface. These wavelengths are available to us through artificial sources, such as LED UVCs or mercury lamps. The intensity from point sources such as UVC LEDs drops to 1 per square foot and when it exceeds the scattering length, it drops exponentially. This means that 1) the farther the UVC source is from a human, the smaller the dose to which it is exposed and 2) the length of UVC radiation absorption into human skin is extremely short so that almost no UVC radiation can reach living cells in the skin. All absorption occurs in the layers of dead cells.
Ultraviolet (UV) LED lamps have applications in the field of water treatment, optical data storage, communications, biological agent detection and polymer curing. The UVC range of the UV spectrum refers to wavelengths between 100 nm and 280 nm.
In the case of disinfection, the optimal wavelength is in the range of 260 nm to 270 nm, with the germicidal efficiency dropping exponentially over longer wavelengths. UVC LED lamps offer significant advantages over traditionally used mercury lamps, as they do not contain hazardous material, can be turned on / off instantly and without cycle restriction, have lower heat consumption, directed heat extraction and are more durable.
Crystal IS has developed high quality AlN Wholesale Mesh Substrates that allow for higher internal performance and lower internal absorption. These substrates, used to make the American Klaran UVC LED products, provide higher quality, more powerful LEDs at wavelengths in the microbicide range.
Ultraviolet sterilization is not a new technology as it was discovered in 1879 as a useful technology for cleaning contaminated areas. Since the 20th century, ultraviolet sterilization has been used to disinfect water. Ultraviolet light has a shorter wavelength than visible light and is able to penetrate and destroy the bodies of viruses and bacteria.
The use of ultraviolet sterilization or microbial ultraviolet radiation has proven to be extremely effective. Sources of UV sterilization can kill over 99% of viruses, bacteria and fungi in an extremely short time. Due to this efficiency, various types of UV and specialized UV sterilization devices have been developed.
We have our own technicians in Athens, Thessaloniki, Piraeus, and Larisa. In these areas, we offer free installation for all filters over €100; for other products, our fees are always friendly. For other regions, please contact us and we’ll find the best solution for you.
Our technicians visit your location by appointment, at a day and time that suits you. During the visit, they measure your water pressure, show you how to change the filters, provide information about the device and replacement parts, and answer any questions you may have.
If you choose to install the filter yourself: Every device comes with detailed instructions, and we have made installation videos for all our filters, available on each product page. If you need help, just call us and an experienced technician will guide you step-by-step over the phone.
Headquarters: 34 Patriarchou Grigoriou E, PC 54248, Thessaloniki, +30 2310 383 588
Thessaloniki Store: 34 Patriarchou Grigoriou E, PC 54248, Thessaloniki, +30 2310 383 588
Athens Store (Nea Ionia): 216 Irakleiou Avenue, PC 14231, Nea Ionia, Attica, +30 210 27 55 681
Piraeus Store: 69 Grigoriou Lambraki, PC 18532, Piraeus, +30 210 411 6497
Larisa Store: 12 Megalou Alexandrou, PC 41222, Larisa, +30 2410 53 90 83
Opening hours: Monday to Friday 09:00–21:00 | Saturday 09:00–17:00
The replacement filters included in your package are suitable for most areas of Greece, but your device is also compatible with many other filter types. On each product page, you’ll find all available replacement filters with photos, summaries, and links for more details. If you’re not sure which filter is best for your area, simply contact us—we’ll be happy to help!
This depends on your available kitchen space and your needs. Countertop filters can be connected by yourself in seconds, but they take up space on the counter. Under-sink filters save counter space but usually require installation by a technician or plumber.
If your problem is just taste or odor, a single filter is enough. If you also have sediment, you need a double filter—first stage for sediment, second for carbon. If you have limescale, sediment, and bad taste, a triple filter is recommended. For wells, islands, or very challenging water, we suggest a reverse osmosis filter. If you’re not sure, just contact us!
Leave it to us! We’ll call you when it’s time to change your filter.
We stock all spare parts for every device we sell.
Under-sink filters: The warranty covers the plastic housings (provided water pressure does not exceed device limits). Faucets and metal parts are covered for 2 years; stainless steel bases for 10 years.
Countertop filters: The warranty covers plastic parts; the faucet and diverter are covered for 2 years.
Tap filters: All plastic parts are covered for 10 years; diverter for 2 years.
Shipping: If your product arrives damaged, we’ll replace it at no cost.
Warranty conditions: Please use and maintain your filter as instructed, and change cartridges on time, using cartridges from Primato or an authorized retailer.
We supply all spare parts, including wrenches—just let us know what you need.
Absolutely! Just call us or visit one of our stores—we’re happy to assist you.
No problem! Call us while you’re at your computer and we’ll guide you step by step.
Usually, delivery is the next or the following business day.
Yes. If your water quality or needs change, we’ll help you choose the right cartridge.
Primato has operated successfully since 2008, constantly expanding our network and improving services to serve you throughout Greece.
Below the "Add to Cart" button you’ll find a link for "SHIPPING AND PAYMENT COST" with full details. For orders over €50, shipping is free. For smaller orders, the shipping cost is €2.5. You can choose from various courier companies.
Payment methods: We accept all cards (credit, debit, prepaid), cash on delivery, bank transfer, PayPal, and in-store payment. Choose what’s best for you during checkout.
Returns & Exchanges: If you change your mind, you can return any product within 14 days as long as it’s in its original condition and packaging. Your money will be refunded promptly. For more information, contact us or see our full return policy on our website.
We are a Greek company with warehouses and stores in Athens, Thessaloniki, Piraeus, Larisa, and our headquarters in Thessaloniki. We’re always here for you, before and after your purchase, answering all your questions. We guarantee high-quality products, fast service, up to 10 years’ warranty, and full spare parts availability. We are official distributors of major companies and also manufacture filters in Sindos, Thessaloniki, certified to ISO 9001:2015.
Our experience, expertise, ongoing staff training, and excellent customer service are just a few reasons to trust us. We are always by your side, all year round, and every customer is unique to us.
For any questions we haven’t answered here, contact us at:
+30 2310 383 588 (Thessaloniki & Headquarters), +30 210 27 55 681 (Athens), +30 210 411 6497 (Piraeus), +30 2410 53 90 83 (Larisa).
We’ll be delighted to assist you!
- Advantages
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Δεν χρειάζεται πια να αδειάζω και να πετώ κάθε φορά που επισκέπτομαι το σπίτι 2.000 λίτρα νερό.
Εννοείται ότι συνδυάζεται με φίλτρα νερού αλλά γλίτωσα μεγάλο κόπο, πολύ χρόνο και σεβαστό έξοδο με την χρήση της λάμπας UV.
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Είχαμε εντοπίσει e-coli και εντερόκοκκο στο νερό και μετά την τοποθέτηση της λάμπας οι τιμές ήταν μηδενικές.
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ΣΑΣ ΕΥΧΑΡΙΣΤΩ ΚΑΙ ΘΑ ΣΥΝΕΧΙΣΩ ΝΑ ΕΙΜΑΙ ΠΕΛΑΤΗΣ ΣΑΣ.
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ΕΥΧΑΡΙΣΤΩ ΤΗΝ ΕΤΑΙΡΕΙΑ ΓΙΑ ΤΗΝ ΓΡΗΓΟΡΗ ΕΞΥΠΗΡΕΤΗΣΗ ΚΑΙ ΑΠΟΣΤΟΛΗ ΤΗΣ.
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Trusted by over 50,000 families!
Worldwide product delivery by courier! Free shipping for orders over €50 or €100, depending on the country.
Our products are certified with International and European standards.
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