Direct flow reverse osmosis with pump made in Spain - Primato CRYSTAL 800
- Shipping Cost
Shipping Zones and Costs
Zone A
Cost €4. Free on orders above €50
Countries: Greece
Zone B
Cost €5. Free on orders above €100
Countries: Bulgaria, Cyprus
Zone C
Cost €8. Free on orders above €100
Countries: Romania
Zone D
Cost €15. Free on orders above €100
Countries: Austria, Vatican, Belgium, France, Germany, Denmark, Estonia, United Kingdom, Ireland, Italy, Spain, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czechia, Finland
Zone E
Cost €18. Free on orders above €100
Countries: Albania, Andorra, Bosnia and Herzegovina, North Macedonia, Gibraltar, Guernsey, Greenland, Switzerland, Iceland, Canary Islands, Kosovo, Liechtenstein, Montenegro, Faroe Islands, Norway, San Marino, Serbia, Jersey, Turkey
Zone F
Cost €21. Free on orders above €100
Countries: Egypt, Algeria, United Arab Emirates, USA, Jordan, Israel, Canada, Qatar, Kuwait, Lebanon, Libya, Morocco, Mexico, Bahrain, Oman, Ukraine, Saudi Arabia, Tunisia
Zone G
Cost €24. Free on orders above €100
Countries: Vietnam, Japan, India, Indonesia, Cambodia, China, South Korea, North Korea, Laos, Macau, Malaysia, Maldives, Bangladesh, Bhutan, Brunei, Myanmar, Nepal, Pakistan, Singapore, Sri Lanka, Taiwan, Thailand, Philippines, Hong Kong
Zone H
Cost €30. Free on orders above €100
Countries: Saint Barthelemy, Saint Vincent, Saint Helena, Saint Eustatius, Saint Kitts, Saint Lucia, Saint Martin, Azerbaijan, Ethiopia, Ivory Coast, American Samoa, East Timor, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Afghanistan, Haiti, Vanuatu, Venezuela, Bermuda, Bolivia, Brazil, French Guiana, Georgia, Gambia, Gabon, Ghana, Guam, Guadeloupe, Guatemala, Guyana, Guinea, Equatorial Guinea, Guinea-Bissau, Grenada, Dominica, Dominican Republic, El Salvador, Eritrea, Zambia, Zimbabwe, Iran, Iraq, Kazakhstan, Cameroon, Central African Republic, Kenya, Cayman Islands, Kiribati, Colombia, Comoros, Congo, Zaire, Costa Rica, Cuba, Cook Islands, Curacao, Kyrgyzstan, Lesotho, Belarus, Liberia, Mayotte, Malawi, Mali, Mariana Islands, Marshall Islands, Martinique, Mauritius, Mauritania, Micronesia, Mongolia, Mozambique, Moldova, Montserrat, Barbados, Bahamas, Belize, Benin, Bonaire, Botswana, Burkina Faso, Burundi, Namibia, Nauru, New Zealand, New Caledonia, Nevis, Falkland Islands, Niger, Nicaragua, Niue Islands, South Sudan, South Africa, Honduras, Uganda, Uzbekistan, Uruguay, Palau, Panama, Papua New Guinea, Paraguay, British Virgin Islands, US Virgin Islands, Peru, Puerto Rico, Cape Verde, Reunion Islands, Rwanda, Russia, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Northern Somalia, Eswatini, Sudan, Suriname, Syria, Tanzania, Tajikistan, Tahiti, Jamaica, Djibouti, Togo, Tonga, Tuvalu, Turkmenistan, Turks and Caicos, Chad, Trinidad and Tobago, Yemen, Fiji, Chile
10 reasons to buy CRYSTAL 800 reverse osmosis

- Manufacturing quality: The system is made in Spain and features the European certification UNE 149101 "Water treatment equipment inside buildings - Validation of equipment that used to treat drinking water inside buildings".
- 2-year warranty for peace of mind: The system comes with 2 years warranty.
- Electronic indicators: The system has TDS electronic indicators that show water's inlet and outlet quality. Also, lights come on when it's time to replace the filters.
- Easy installation: The filter comes with very detailed instructions for use and installation. We have our own technicians in Athens and Thessaloniki if you need them more help. The package includes all the accessories you may need for the installation.
- Automatic filter cleaning system: The system automatically cleans itself if not used for more than 48 hours.
- Includes spare filters: Cartridges need replacement every 5000L or once a year.
- Beautiful and compact design: The system is quite discreet and beautiful compared to the standard reverse osmosis systems on the market.
- Very powerful filtration: Reduces dirt, sludge, rust, chlorine, lead, pesticides, VOC's (volatile organic compounds), heavy metals, coliforms, nitrates, arsenic, salts, water hardness, etc. It significantly improves the taste and smell of water.
- Fast water production: The electric water pump combined with the 800GPD reverse osmosis membrane, make the system produce water at a rate of 1.6 liters per minute! Water waste is minimal and reaches a ratio of 1 to one (for every glass of clean water, another is thrown down the drain). For comparison, standard reverse osmosis systems have a ratio of 1 to 4.
- Stainless steel faucet: The system comes with a luxury faucet made from stainless steel. This faucet has two switches. One to get water only from the first stage (sediment filter + activated carbon) and a switch where you get water from the whole system (sediment filter + activated carbon, reverse osmosis membrane and metal enrichment filter).
The filtering stages:
1st stage - Sediment filter + activated carbon

In the first stage the water passes through a combination filter of sediment reduction with activated carbon. At this stage, sediment, dirt, rust, sludge, chlorine, pesticides and insecticides are reduced.
Protects next stage cartridges from clogging.
2nd Stage - 800 GPD Production Membrane

The membrane has a permeability of 0.0001 microns and production of 800GPD (Galons Per Day), i.e. 1890 liters per day.
Reduces limescale, heavy metals, nitrates, chromium, arsenic, germs and bacteria.
3rd stage - Activated carbon filter + mineral enrichment

Effectively reduces chlorine and several harmful substances for the body. It also enriches the water with minerals and trace elements and corrects the pH of the water. So you get a perfectly balanced and clean water in your glass.
Significantly improves its taste and smell water.
Ease of installation

Simply connect IN to water supply, OUT to clean water and DRAIN with the sewer.
We have technicians in Athens and Thessaloniki if need help with installation. Of course, we can also serve you by phone if decide to install the system yourself.
Detailed instructions are included in the package with diagrams.
Certifications:
- The system is certified UNE 149101 "Water treatment equipment inside buildings - Validation equipment that used to treat drinking water inside buildings".
- The equipment complies with the Official Gazette 4973/B/2020 - "Specifications and requirements for the equipment (devices or arrangements) for treating water for human consumption supplied to internal networks water supply of buildings".
- Primato maintains complete technical documentation for the equipment as well as for its consumables.
- Primato is certified in standard ELOT EN ISO 9001:2015 with scope of application "Construction management, Assembly, Trading & Distribution of Water Filters".
Product dimensions: 13 cm (length) x 44 cm (width) x 36 cm (height)
The stainless steel faucet included

- Its total height from the kitchen counter to the highest point of the faucet is 28.5cm. (useful height, bench-mouth, 21cm)
- With one switch you only have water from the first stage of the system (sediment filter and activated carbon). With the second switch you have water from the whole system (solids filter + activated carbon, reverse osmosis membrane and metal enrichment filter).
- It is placed either on the kitchen counter or on the sink if there is sufficient space.
- Made of high quality stainless steel
- Of course you can choose another faucet for your filter (see below). The price will change automatically at checkout.
Buy this amazing Water Filter and Enjoy Clear & Crystal Water for the whole Family!
"Who will install my filter?"
We have our own technicians in Athens, Thessaloniki, Piraeus, and Larisa. In these areas, we offer free installation for all filters over €100; for other products, our fees are always friendly. For other regions, please contact us and we’ll find the best solution for you.
Our technicians visit your location by appointment, at a day and time that suits you. During the visit, they measure your water pressure, show you how to change the filters, provide information about the device and replacement parts, and answer any questions you may have.
If you choose to install the filter yourself: Every device comes with detailed instructions, and we have made installation videos for all our filters, available on each product page. If you need help, just call us and an experienced technician will guide you step-by-step over the phone.
"Where are your stores and headquarters located?"
Headquarters: 34 Patriarchou Grigoriou E, PC 54248, Thessaloniki, +30 2310 383 588
Thessaloniki Store: 34 Patriarchou Grigoriou E, PC 54248, Thessaloniki, +30 2310 383 588
Athens Store (Nea Ionia): 216 Irakleiou Avenue, PC 14231, Nea Ionia, Attica, +30 210 27 55 681
Piraeus Store: 69 Grigoriou Lambraki, PC 18532, Piraeus, +30 210 411 6497
Larisa Store: 12 Megalou Alexandrou, PC 41222, Larisa, +30 2410 53 90 83
Opening hours: Monday to Friday 09:00–21:00 | Saturday 09:00–17:00
"How do I choose the right replacement filter for my area?"
The replacement filters included in your package are suitable for most areas of Greece, but your device is also compatible with many other filter types. On each product page, you’ll find all available replacement filters with photos, summaries, and links for more details. If you’re not sure which filter is best for your area, simply contact us—we’ll be happy to help!
"Should I choose a countertop or under-sink filter?"
This depends on your available kitchen space and your needs. Countertop filters can be connected by yourself in seconds, but they take up space on the counter. Under-sink filters save counter space but usually require installation by a technician or plumber.
"I don’t know if I need a single, double, or triple filter."
If your problem is just taste or odor, a single filter is enough. If you also have sediment, you need a double filter—first stage for sediment, second for carbon. If you have limescale, sediment, and bad taste, a triple filter is recommended. For wells, islands, or very challenging water, we suggest a reverse osmosis filter. If you’re not sure, just contact us!
"How will I remember when to change my filter?"
Leave it to us! We’ll call you when it’s time to change your filter.
"If a part of my filter breaks, do you have spare parts?"
We stock all spare parts for every device we sell.
"What does the warranty cover?"
Under-sink filters: The warranty covers the plastic housings (provided water pressure does not exceed device limits). Faucets and metal parts are covered for 2 years; stainless steel bases for 10 years.
Countertop filters: The warranty covers plastic parts; the faucet and diverter are covered for 2 years.
Tap filters: All plastic parts are covered for 10 years; diverter for 2 years.
Shipping: If your product arrives damaged, we’ll replace it at no cost.
Warranty conditions: Please use and maintain your filter as instructed, and change cartridges on time, using cartridges from Primato or an authorized retailer.
"I lost the wrench and can’t open my device to change the filter."
We supply all spare parts, including wrenches—just let us know what you need.
"I can’t or don’t want to order online. Is there another way?"
Absolutely! Just call us or visit one of our stores—we’re happy to assist you.
"I want to order online with my card, but I’m not comfortable with computers."
No problem! Call us while you’re at your computer and we’ll guide you step by step.
"How long does courier delivery take?"
Usually, delivery is the next or the following business day.
"Can I use a different filter cartridge in the future?"
Yes. If your water quality or needs change, we’ll help you choose the right cartridge.
"Will I always be able to find filters?"
Primato has operated successfully since 2008, constantly expanding our network and improving services to serve you throughout Greece.
"How much does shipping cost?"
Below the "Add to Cart" button you’ll find a link for "SHIPPING AND PAYMENT COST" with full details. For orders over €50, shipping is free. For smaller orders, the shipping cost is €2.5. You can choose from various courier companies.
Payment methods: We accept all cards (credit, debit, prepaid), cash on delivery, bank transfer, PayPal, and in-store payment. Choose what’s best for you during checkout.
Returns & Exchanges: If you change your mind, you can return any product within 14 days as long as it’s in its original condition and packaging. Your money will be refunded promptly. For more information, contact us or see our full return policy on our website.
"Why choose us?"
We are a Greek company with warehouses and stores in Athens, Thessaloniki, Piraeus, Larisa, and our headquarters in Thessaloniki. We’re always here for you, before and after your purchase, answering all your questions. We guarantee high-quality products, fast service, up to 10 years’ warranty, and full spare parts availability. We are official distributors of major companies and also manufacture filters in Sindos, Thessaloniki, certified to ISO 9001:2015.
Our experience, expertise, ongoing staff training, and excellent customer service are just a few reasons to trust us. We are always by your side, all year round, and every customer is unique to us.
For any questions we haven’t answered here, contact us at:
+30 2310 383 588 (Thessaloniki & Headquarters), +30 210 27 55 681 (Athens), +30 210 411 6497 (Piraeus), +30 2410 53 90 83 (Larisa).
We’ll be delighted to assist you!