Fantastic service. When the bag holder on my Samsung vacuum broke, I thought it was going to be a major hassle to find the correct part, and thought I might even need to replace the vacuum entirely. I found Primato with a simple Google search and then quickly located the part on their friendly, easy to use website which, lucky for me, also is offered in English. Primato had a sufficient quantity of the part to ship it to me right away, and it arrived to me on Crete in just a matter of days.
I am very favorably impressed with my customer experience with Primato and will certainly do business with them again. Highly recommended.